If you were previously able to connect to Bluetooth devices while using InnoCaption on your Android device, but are no longer able to, it may be due to a permission setting being disabled.
The InnoCaption app was previously able to connect to your Bluetooth device automatically (from speaker mode) for easier use while viewing captions. However, for devices that have been updated to Android 12 and later versions, Google now requires that users enable a specific permission setting (allow access to nearby devices).
To change your Android's Bluetooth access settings
- From your home screen, open the Settings app
- Tap Apps
- Tap InnoCaption
- Tap Permissions
- Tap Nearby devices
- Select Allow
Please note that these instructions are only for Android devices and not relevant for iPhones.