After you have registered an account, you still need to download the app onto your mobile device and log in to make and receive captioned calls on your phone.
To download the app (iPhone)
- Go to the iPhone home screen and tap on App Store
- Click on the Search icon at the bottom right corner
- Click on the search bar at the top and type "InnoCaption" to look for our app logo
- Click on the GET button and follow the instructions to download
To download the app (Android)
- Go to the Android home screen and tap on Play Store
- Click on the search bar at the top and type "InnoCaption" to look for our app logo
- Click the Install button and follow the instructions to download
After you download the app, be sure to open the app and enter your cell phone number and password (provided by you during the registration process) to activate the app. When you first activate the app, you will be asked to grant a series of permissions (access to your contacts, access to your location, access to your microphone, access to nearby devices [only available on Android 12 and above], allow notifications). Please be sure to allow these permission requests so the app can function properly.
Once the app is activated, you can go to the InnoCaption app’s Keypad to place your first captioned call!