If you have forgotten your account password and would like to reset it, please follow the instructions below.
To reset your account password
- Go to www.innocaption.com
- On the upper right-hand corner, click the Register or Login button
- Click on Login
- Click on Forgot your password? (located on the right of the password entry field)
- Enter your cell phone number, last name and year of birth and press Verify
- Enter your new password twice and click Set Password
Your changes should be saved. Open the InnoCaption app and try logging in with your new password.
To go straight to the password recovery portal and skip steps 1-4 above, click here.