What should I do if I forgot my account password?

If you have forgotten your account password and would like to reset it, please follow the instructions below.

To reset your account password

1. Navigate to www.innocaption.com
2. Click on the white LOGIN button at the top right corner
3. Click on Forgot password? link 
4. Enter your cell phone number, legal last name, year of birth and press Verify
5. Enter your new password
6. Re-enter your new password
7. Click Set Password

Your changes should be saved. Open the InnoCaption app and try logging in with your new password.

To go straight to the password recovery portal and skip steps 1-4 above, click here.