The InnoCaption app is supported across a wide variety of devices, including phones and tablets on both Apple iOS and Google Android platforms.
For iPhones, the InnoCaption app works on the iPhone 6S and newer devices with iOS 12.0 or higher. Older devices are no longer compatible with the latest Apple operating systems.
For Android devices, the InnoCaption app works on devices with OS 5.0 or higher. While the InnoCaption app has been tested across devices from most major manufacturers, we would like to note that we have had some technical issues with Motorola phones.
When you are considering purchase of a new phone, if you are not looking at the latest model, please keep in mind that manufacturers phase out support for older devices. While a phone's operating system may be compatible with the InnoCaption app right now, once a manufacturer discontinues support for your device, you will no longer be able to update the app to its latest version. As such, we generally encourage our users to purchase phones that will not run the risk of becoming incompatible in the near future.
For example, in 2022, Apple plans to discontinue support for the iPhone 7 Plus and older devices. If you have one of these devices, keep in mind that you will not have access to the latest InnoCaption app updates, and more importantly, Apple's own security updates.