When a call is made to your InnoCaption number, whether directly or forwarded from your regular phone number (click here for instructions to set up automatic call forwarding), you will receive a pop-up notification. The pop-up notification will prompt you to either accept or decline the call. The notifications look slightly different between iPhone and Android. See below for video walk-throughs of answering calls:
Answer an incoming call (iPhone)
Answer an incoming call (Android)
If you have any issues answering calls or receiving notifications, please contact support@innocaption.com for assistance.