When a call is made to your InnoCaption number, whether directly or forwarded from your regular phone number (click here for instructions to set up automatic call forwarding), you will receive a pop-up notification. The pop-up notification will prompt you to either accept or decline the call. The notifications look slightly different between iPhone and Android. See below for video walk-throughs of answering calls:
Answer an incoming call, phone on (iPhone)
Answer an incoming call, phone off (iPhone)
Answer an incoming call, phone on (Android)
Answer an incoming call, phone off (Android)
If you have any issues answering calls or receiving notifications, please contact firstname.lastname@example.org for assistance.