DeskView helps make calls more accessible by allowing you to place a captioned call directly from your browser or live stream captions from your phone onto a computer screen. To use DeskView, you must first register for an InnoCaption account (if you don't already have one) and log into the DeskView portal using your cell phone number and account password. Your InnoCaption app and DeskView login details are the same.
After these steps are complete, follow the steps below to make a call. You have the option of manually entering a number into the dial pad or accessing numbers from your DeskView contact list.
To make an outbound call from DeskView
- Launch the DeskView portal from your computer by clicking the link here
Note: Consider bookmarking this page on your internet browser for easy access later - Login and click START DESKVIEW — you will see a blue pop-up window appear
- Enter the desired number on the dial pad
- Click on the green phone icon to place your call
After the call is connected, captions should appear on your screen.
Instructional video coming soon
OR
- Click on the Contacts icon at the top of the screen
- Select the contact information from your contact list and the number should automatically be displayed on your dial pad
- Click on the green phone icon to make your call
After the call is connected, captions should appear on your screen.
Instructional video coming soon