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How to request a demo account to test the InnoCaption app for someone else

  • Updated

If you are not deaf or hard of hearing, but would like to test the InnoCaption app on behalf of someone else, we can set up a demo account for you. Demo accounts can be set up for healthcare professionals, employer representatives, social workers, or educators who may be considering recommending the InnoCaption app.

Note: If you are an individual with hearing loss, please sign up for a regular account

 

To download the InnoCaption app

  1. Access the app from the InnoCaption QR Code page
  2. Open the phone's camera app
  3. Scan (i.e., point the camera at) the QR code
  4. Tap the link that pops up, which will open the App Store (iPhone) or the Play Store (Android)
  5. Download the app from the App Store (iPhone) or the Play Store (Android)
    Note: For detailed instructions on how to download the app, please refer to How do I sign up with InnoCaption and get started with captioned calls?

To request an InnoCaption demo account on an iPhone

  1. Tap the I'm testing for someone else button
  2. Tap the category that best describes who you are testing for
    1. Friends or family member: No additional steps
    2. My patients: Enter your title (ex. “Audiologist”) and Organization
    3. Someone else: Additional information required
  3. Enter your cell phone number and tap Continue
  4. An authentication code will be sent to your mobile device. Enter the number in the box provided
  5. Try out a demo call. Tap Start Call
  6. Tap Continue
  7. Enter your email address and create a password for your account. Tap Continue
  8. Enter your legal first and last name and tap Continue
  9. Enter your home address and tap Continue
  10. Your registration is completed. Tap Get Started

To request an InnoCaption demo account on an Android

  1. Tap the Get Started button
  2. Tap the Register button
  3. Tap the Request Demo Account button
  4. Tap Continue
  5. Select how you plan on testing InnoCaption and tap Continue
  6. Enter your cell phone number and tap Continue
  7. An authentication code will be sent to your mobile device. Enter the number in the box provided and tap Verify
  8. Enter your legal first and last name and tap Continue
  9. Enter your email address and tap Continue
  10. Enter your home address and tap Continue
  11. Create a password for your account, confirm it and tap Submit
  12. Your registration is completed. Tap Done
  13. Once our team reviews and approves your request, you will receive a confirmation email notifying you that the demo account has been activated

 

 

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